I do like the fact that CASE only really works after most users have logged off and gone home, it's rather disturbing having to cram in a days work after about 4pm.
I'm sure this is jolly boring to those of you who have no clue what I'm talking about but in this instance I'm afraid I don't care! :)
Wednesday, 30 April 2008
Tuesday, 29 April 2008
LSC Strikes Back
And so the LSC ring up today and ask for October's submissions that have already been sent to them about 8 times after they've lost them and were sent in every format known to man.
Mind boggling ineptness. Maybe they were concerned that NACAB (National Association of Citizens' Advice Bureaux) were attempting to steal their Crown of Technical Ineptness that they have proudly worn for the last 7 or so months.
Mind boggling ineptness. Maybe they were concerned that NACAB (National Association of Citizens' Advice Bureaux) were attempting to steal their Crown of Technical Ineptness that they have proudly worn for the last 7 or so months.
CASE and the CAB
So CASE is down once again and once again I'm forced to write notes on bits of paper or MS word only to cut and paste them in later.
NACAB are proving themselves to be utterly inept at resolving the ongoing problems with CASE.
WAKE UP NACAB CABs are losing money here. Already stretched LSC workers cannot cope with literally days on end of no CASE. If NACAB wants to show that if can run contracts as part of a CLAC or CLAN then it needs to pull its finger out of its IT arse and provide a system that doesn't crash on a daily basis.
NACAB are proving themselves to be utterly inept at resolving the ongoing problems with CASE.
WAKE UP NACAB CABs are losing money here. Already stretched LSC workers cannot cope with literally days on end of no CASE. If NACAB wants to show that if can run contracts as part of a CLAC or CLAN then it needs to pull its finger out of its IT arse and provide a system that doesn't crash on a daily basis.
Thursday, 24 April 2008
A Sign of the Times 4
Yes I'm not very good at coming up with good titles.
Hat tip to Tessa at Landlord Law for an interesting article about repossessions, debt, mental health and funding for Charities.
Click HERE for the article.
Shelter Strikers can read into this quote whatever they want!
Adam Sampson, chief executive of Shelter, adds: "The way through this is for charities to make sure we run in a way that is as efficient as possible, that unnecessary cost is minimised so maximum income is directed at benefiting clients."
Hat tip to Tessa at Landlord Law for an interesting article about repossessions, debt, mental health and funding for Charities.
Click HERE for the article.
Shelter Strikers can read into this quote whatever they want!
Adam Sampson, chief executive of Shelter, adds: "The way through this is for charities to make sure we run in a way that is as efficient as possible, that unnecessary cost is minimised so maximum income is directed at benefiting clients."
Cut and pasted couldn't make it up
Soooooo it turns out that the cut and paste section 184 decision letter wasn't actually a decision letter after all but rather the client's letter was just a 'Housing Options' letter.
What is highly shocking is that this letter stated despite the LA accepting the client was homeless the LA had decided that after consideration the client was not in priority need (listing 189) and that the LA would not therefore accommodate the client. No right to review was given.
Now I've subsequently found out that no 'Homeless application' was actually ever taken (it has now of course after a rather lengthy threat).
The fact that the Housing Options team are making quasi 184 decisions and not accepting HA's is frankly horrifying. These people told that they are not in priority and cannot be housed can hardly be expected to understand that they can make a 'proper' Homeless application.
Hardly suprising with letters such as these that LA's homeless statistics look so good.
The letter is going to the ombudsman. I would like a Judge to look at it but not sure how! I'm sure the LA has done something unlawful! Curse my lack of brains.
What is highly shocking is that this letter stated despite the LA accepting the client was homeless the LA had decided that after consideration the client was not in priority need (listing 189) and that the LA would not therefore accommodate the client. No right to review was given.
Now I've subsequently found out that no 'Homeless application' was actually ever taken (it has now of course after a rather lengthy threat).
The fact that the Housing Options team are making quasi 184 decisions and not accepting HA's is frankly horrifying. These people told that they are not in priority and cannot be housed can hardly be expected to understand that they can make a 'proper' Homeless application.
Hardly suprising with letters such as these that LA's homeless statistics look so good.
The letter is going to the ombudsman. I would like a Judge to look at it but not sure how! I'm sure the LA has done something unlawful! Curse my lack of brains.
Shelter Strike
Quick hat tip to all those Shelter workers on strike.
Wages have to reflect the fact that advisers are required to have a great deal of knowledge and work on often difficult emotional cases. I think they also need to reflect that the career path for such advisers is also often rather limited.
Wages have to reflect the fact that advisers are required to have a great deal of knowledge and work on often difficult emotional cases. I think they also need to reflect that the career path for such advisers is also often rather limited.
A Sign of the times 3
Having helped run our court desk system for nearly 2 years I'm used to the usual suspects when it comes to mortgage possession cases. In my area these include G E Money, Southern Pacific, Future Mortgages, Kensington Mortgages. All of these are what I'd consider subprime lenders who tended to throw money at people on self declared incomes.
Over the last month or so I've seen a rise in the number of cases brought by more mainstream lenders. A look at Mondays list includes amongst others the Abbey, Brittania and Chelsea Building society. Should these people require help on Monday it will be interesting to listen to their stories.
Over the last month or so I've seen a rise in the number of cases brought by more mainstream lenders. A look at Mondays list includes amongst others the Abbey, Brittania and Chelsea Building society. Should these people require help on Monday it will be interesting to listen to their stories.
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